Terms of Service
Please read these terms carefully before using IELTS Vaani. By accessing our platform, you agree to be bound by these terms.
Last updated: January 6, 2025
Table of Contents
Welcome to IELTS Vaani
These Terms of Service ("Terms") govern your use of the IELTS Vaani platform and services. By creating an account or using our services, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
By accessing or using IELTS Vaani, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
Important: You must be at least 13 years old to use our services. If you are under 18, you must have parental consent.
2. Service Description
What We Provide
- AI-powered IELTS speaking practice sessions
- Personalized feedback and band score predictions
- Progress tracking and performance analytics
- Access to extensive question banks and practice materials
- Customer support and educational resources
What We Don't Guarantee
- Specific IELTS band scores or test results
- Acceptance into educational institutions or visa approval
- Uninterrupted or error-free service availability
- Compatibility with all devices or browsers
3. User Accounts
Your Responsibilities
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us of any unauthorized access
- Maintain only one account per person
- Update your information when necessary
Account Security
- Use a strong, unique password
- Don't share your account with others
- Log out from shared devices
- Report suspicious activity immediately
- Enable two-factor authentication when available
4. Acceptable Use Policy
Permitted Uses
- Practice IELTS speaking skills for legitimate test preparation
- Access educational content and resources
- Participate in community features (when available)
- Contact customer support for assistance
Prohibited Activities
- Sharing account credentials
- Reverse engineering our software
- Uploading malicious content
- Violating intellectual property rights
- Attempting to hack or breach security
- Creating fake accounts
- Spamming or sending unsolicited messages
- Using automated tools or bots
- Reselling or redistributing our content
- Violating applicable laws or regulations
5. Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. All prices are clearly displayed before purchase.
Free Trial
Limited features, no payment required
Premium
Monthly or annual billing
Premium Plus
Full access with coaching
Billing and Refunds
- Subscriptions auto-renew unless cancelled
- Refunds available within 7 days of purchase
- No refunds for partial months or unused features
- Price changes apply to future billing cycles
- Failed payments may result in service suspension
6. Intellectual Property Rights
Our Rights
All content, features, and functionality of IELTS Vaani, including but not limited to text, graphics, logos, software, and AI algorithms, are owned by us and protected by copyright, trademark, and other intellectual property laws.
Your License
We grant you a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes in accordance with these Terms.
You may not: Copy, modify, distribute, sell, or lease any part of our services or included software.
7. User-Generated Content
When you use our services, you may provide voice recordings and other content. You retain ownership of your content, but grant us a license to use it for providing and improving our services.
Note: We use your practice recordings to improve our AI algorithms and provide personalized feedback. All data is processed securely and in accordance with our Privacy Policy.
8. Disclaimers
IELTS Vaani is provided "as is" without warranties of any kind. We do not guarantee specific test results or outcomes. Our AI predictions are estimates based on algorithms and should not be considered official IELTS scores.
- We are not affiliated with the official IELTS organization
- Our practice tests are simulations, not official IELTS tests
- Band score predictions are estimates and may vary from actual results
- Service availability may be interrupted for maintenance or technical issues
9. Limitation of Liability
To the maximum extent permitted by law, IELTS Vaani shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.
10. Termination
By You
You may terminate your account at any time by contacting customer support or using account settings. Cancellation takes effect at the end of your current billing period.
By Us
We may suspend or terminate your account for violations of these Terms, non-payment, or other legitimate reasons with appropriate notice.
11. Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes will be resolved through binding arbitration in New Delhi, India, except for claims that may be brought in small claims court.
Contact us first: Before initiating any legal proceedings, please contact our customer support team to resolve the issue amicably.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
By continuing to use IELTS Vaani, you acknowledge that you have read and agree to these Terms of Service.