Your Privacy Matters to Us
We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last updated: January 6, 2025
Table of Contents
Introduction
IELTS Vaani ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered IELTS speaking practice platform and related services.
1. Information We Collect
Personal Information
- Name, email address, and phone number
- Account credentials and profile information
- Payment information (processed securely by third-party providers)
- Country and language preferences
Voice and Practice Data
- Audio recordings of your speaking practice sessions
- Performance analytics and band score predictions
- Practice session history and progress tracking
- Feedback and assessment data
Technical Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
Service Provision
- Provide AI-powered speaking practice
- Generate personalized feedback
- Track your progress and performance
- Customize your learning experience
Communication
- Send account notifications
- Provide customer support
- Share product updates
- Send marketing communications (with consent)
Improvement
- Enhance our AI algorithms
- Improve platform performance
- Develop new features
- Conduct research and analytics
Legal Compliance
- Comply with legal obligations
- Protect against fraud
- Enforce our terms of service
- Resolve disputes
3. Information Sharing and Disclosure
We Do NOT Sell Your Personal Information
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share information with trusted third-party service providers who help us operate our platform, including cloud hosting, payment processing, and analytics services.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement industry-standard security measures to protect your information:
5. Your Rights and Choices
Access
Request access to your personal information
Correction
Update or correct your information
Deletion
Request deletion of your data
Portability
Export your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Practice session data is typically retained for 2 years to track your progress.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: